The Idea Blog

Jack Burris passed along an email from Southwest Airlines announcing a couple of new things they’re doing. One is how they board. Here’s a cool presentation about that; they call it “boarding school.” The other involves Southwest’s plans to makeover their gate areas. I’ve given up all my airline status (not a bad thing), dropped out of the airline clubs so what I can get done in the gate area matters to me. I need to get work done, I want a bit of space … that kind of thing. Take a look at the plans for this improvement.

Now, if only Southwest served either (or both!) Charleston or Greensboro I’d be all set.